House rules & terms
The friendly fine print
These keep every dog safe and happy, including Dobby and Bailey.
Bookings & payment
- Every booking starts as an enquiry. Sam reviews it and replies to accept or decline, and it's only confirmed once she accepts.
- New dogs come for a meet & greet first. Arrange a time with Sam on WhatsApp.
- Payment is by bank transfer, due the day before the booking starts. There's no deposit.
- Unpaid bookings may be released to other families.
Health
- Dogs must be fully vaccinated, including kennel cough, with current flea and worming treatment.
- Please keep your dog home if they've been vomiting, had diarrhoea or been coughing in the last 48 hours.
- If your dog becomes unwell, Sam will contact you. In an emergency she'll take them to the vet, at your cost.
Cancellations
- Please let Sam know as early as you can if your plans change, so the spot can go to another dog.