House rules & terms

The friendly fine print

These keep every dog safe and happy, including Dobby and Bailey.

Bookings & payment

  • Every booking starts as an enquiry. Sam reviews it and replies to accept or decline, and it's only confirmed once she accepts.
  • New dogs come for a meet & greet first. Arrange a time with Sam on WhatsApp.
  • Payment is by bank transfer, due the day before the booking starts. There's no deposit.
  • Unpaid bookings may be released to other families.

Health

  • Dogs must be fully vaccinated, including kennel cough, with current flea and worming treatment.
  • Please keep your dog home if they've been vomiting, had diarrhoea or been coughing in the last 48 hours.
  • If your dog becomes unwell, Sam will contact you. In an emergency she'll take them to the vet, at your cost.

Cancellations

  • Please let Sam know as early as you can if your plans change, so the spot can go to another dog.